Privacy policy


1. Introduction

Universal Basic Inc. (“Universal Basic,” “we,” “us,” or “our”) operates MYTHOS Mobile, a wireless service and digital ecosystem designed to provide connectivity, identity, and membership services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use MYTHOS Mobile services, websites, apps, and related products (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

A. Information You Provide

  • Account information (name, email, address, date of birth)
  • Payment information (processed securely by third‑party processors)
  • Identity verification information (if required for activation)
  • Customer support communications

B. Network & Service Information

As a mobile carrier, we collect information necessary to provide wireless service, including:

  • Call detail records (time, duration, phone numbers)
  • SMS/MMS metadata
  • Data usage
  • Device identifiers (IMEI, ICCID, eSIM ID)
  • IP addresses
  • Network performance and diagnostics

We do not access the content of your calls or messages.

C. Location Information

We may collect:

  • Approximate location from network routing
  • Precise location if you grant app permissions

D. Cookies & Website Analytics

When you visit our websites, we may collect:

  • Device/browser information
  • Pages viewed
  • Referring URLs
  • Cookie identifiers
  • Analytics data

3. How We Use Your Information

We use your information to:

A. Provide and Maintain the Services

  • Activate your SIM/eSIM
  • Authenticate your device
  • Deliver wireless connectivity
  • Manage billing and payments
  • Provide customer support

B. Improve and Secure the Network

  • Monitor performance
  • Detect fraud or abuse
  • Ensure network integrity

C. Communicate With You

  • Service updates
  • Account notifications
  • Support responses
  • Optional marketing (with your consent)

D. Comply With Legal Obligations

  • Emergency services (E911)
  • Lawful requests from authorities
  • Regulatory reporting

4. Customer Proprietary Network Information (CPNI)

As a telecommunications provider, we follow all FCC rules regarding CPNI.
We only use CPNI to:

  • Provide your wireless service
  • Offer related services
  • Comply with legal requirements

We do not sell or share CPNI with third parties for marketing.

5. How We Share Information

We may share information with:

A. Service Providers

Trusted partners who help us:

  • Process payments
  • Provide network access
  • Host infrastructure
  • Deliver customer support

These partners are contractually required to protect your data.

B. Regulatory & Legal Authorities

We may disclose information:

  • To comply with laws
  • To respond to lawful requests
  • To protect the safety of users or the public

C. Business Transfers

If Universal Basic Inc. undergoes a merger, acquisition, or restructuring, your information may be transferred as part of the transaction.

We never sell your personal information.

6. Your Choices & Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Delete your data
  • Opt out of marketing
  • Request a copy of your data
  • Restrict certain processing

You can exercise these rights by contacting us at:
privacy@universalbasic.inc (or your preferred email)

7. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encryption
  • Access controls
  • Network monitoring
  • Secure data centers

No system is 100% secure, but we work continuously to protect your data.

8. Data Retention

We retain information only as long as necessary to:

  • Provide the Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Telecom‑specific data may have mandated retention periods.

9. Children’s Privacy

Our Services are not directed to children under 13.
We do not knowingly collect information from children without parental consent.

10. International Users

If you access our Services from outside the United States, your information may be processed in the U.S. or other jurisdictions with different privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify you of material changes by:

  • Updating the “Last Updated” date
  • Posting a notice on our website
  • Emailing you (if appropriate)

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Universal Basic Inc.
Email: privacy@universalbasic.inc
Address: 2722 Erie Ave Ste 219 PMB 085065, Cincinnati, Ohio 45208-2154  

 


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.